There has been an upward trend in organisations adopting quality and improvement systems to compete in today’s complex business world. Continuous improvement methodologies increase the ability to embrace new opportunities, organisational flexibility and improved performance. Especially in difficult economic times, the businesses that thrive are those that can adapt to new market situations.
Leading a quality improvement project requires a broad range of skills and behaviours to bring about the big changes required. The Level 5 Certificate in Leading Quality Improvement qualification is aimed at managers seeking to improve their own performance or lead improvements in their organisation. It is designed to help managers boost efficiency, productivity and performance, and improve quality across the board.