ILM Level 5 Certificate in Leading Quality Improvement

There has been an upward trend in organisations adopting quality and improvement systems to compete in today’s complex business world. Continuous improvement methodologies increase the ability to embrace new opportunities, organisational flexibility and improved performance. Especially in difficult economic times, the businesses that thrive are those that can adapt to new market situations.

Leading a quality improvement project requires a broad range of skills and behaviours to bring about the big changes required. The Level 5 Certificate in Leading Quality Improvement qualification is aimed at managers seeking to improve their own performance or lead improvements in their organisation. It is designed to help managers boost efficiency, productivity and performance, and improve quality across the board.


  • Be able to lead improvement initiatives
  • Have confidence in delivering results from improvement projects
  • Obtain tools and techniques to develop and improve your own leadership performance
  • Be able to develop and implement a range of improvement plans
  • Promote innovation and change in your organisation
  • Manage an effective, efficient team or department
  • Be able to align the processes with the objectives of the organisation
  • Improve staff motivation by helping them to contribute to the organisation’s well-being

Overview of ILM Units

Mandatory unit (Group 1)

8340-500 Improving Own Leadership Performance Through Action Learning

Optional units (Group 2)

8340-501 Managing Improvement
8340-502 Leading Innovation and Change
8340-503 Managing Efficiency and Effectiveness
8340-501 Developing Excellence in Operation
8340-501 Leading Project Implementation

Who should attend?

  • Continuous Improvement Managers
  • Leaders managing improvement initiatives
  • Change managers
  • Project Managers
  • Process leaders
  • Engineers
  • Anyone wanting to develop their skills to lead improvements