Essentials of Effective Leadership & Management

In today’s dynamic, complex, and ambiguous global business environment success in management requires understanding both individual attitudes and group behaviours. This highly interactive programme will challenge participant’s current thinking regarding leadership and change, and provide new capacities, skills and behaviours to lead effectively.

This 5 day programme will introduce frameworks and principles that will allow you to explore your assumptions about others, better understand why people do what they do, and more effectively manage yourself and others. Participants will focus on developing their own skills, as well as exploring strategies for building a high performing team, overcoming communication challenges, managing change in the workplace and exploring the four management functions.


  • Understand the specific responsibilities of managers in enabling an organization to achieve its goals
  • Understand the outcomes of effective leadership
  • Understand how communication and interpersonal skills affect managerial performance in theworkplace
  • Understand leadership styles (factors that will influence the choice of leadership styles)
  • Understand leadership qualities
  • Understand how to delegate to achieve workplace objectives


  • Learn practical skills, time management applications and work values to develop your own leadership style
  • Gain key insights on how to be a successful leader in today’s challenging business climate
  • Investigate tools to mobilize and nurture the talents of the people in your team
  • Gain a new understanding of your organization as a source of empowering you to lead effectively and with ease
  • Assess personal development opportunities to improve own managerial performance
  • Gain valuable insights from your peer group and hone your skills

Programme Content

  • Nature & Purpose of Organisations
  • Organisation Structure
  • The Mindset of a Leader
  • Leadership Behaviours
  • Understanding Team Dynamics
  • Managing Performances
  • Improving Team Effectiveness
  • Delegating Effectively
  • Manager Functions
  • Managing Change within the Organisation
  • Cultural & Individual Differences
  • Impacting Organisational Culture
  • Stakeholder Relations
  • Networking: Formal & informal organisation relationship
  • Managers’ Key competencies and behaviours
  • How to give feedback
  • Handling difficult conversations
  • Coaching for success
  • Communication skills
  • How to Motivate
  • Action planning for future improvement

Who should attend?

  • Employees about to undertake management positions
  • Managers who seek to enhance their management skills and effectiveness within the context of their organisation and individual performance
  • Current Supervisors and Team Leaders who are interested in building their management skills
  • First time Managers with no formal management training