Diagnosing Culture versus Process: What is the real problem?

In many organizations, there are multiple problems at the same time. Poor processes and low trust cultures make each other even worse.

In this seminar, organization expert Ravi Rao will review a diagnostic method to assess symptoms of broken processes versus symptoms of dysfunctional culture.

About Ravi Rao

Dr. Ravi is an expert in the application of emotional neuroscience to organizations. He supports organizations in improving processes and implementing new strategies. Educated at Johns Hopkins, he is also a former McKinsey consultant. His book, “Emotional Business: Inspiring Human Connectedness to Grow Earnings and the Economy”, outlines an approach to transformation using emotions as the basis for change. After launching as an independent advisor in 2005, he has taught emotional neuroscience to companies in five continents in the pharmaceutical, entertainment, travel, insurance, and real estate industries.He is based on Los Angeles.