التواصل فن أن تفهم الآخرين وأن يفهموك

Since there is no roadmap for many of today's challenges, having managers, supervisors and team leaders develop their people's navigation skills is an increasingly crucial factor in reaching challenging goals, adapting, innovating and achieving continuous improvement at scale. As a result, coaching ability is becoming an essential skill for any manager. In their new book Tilo Schwarz and Jeff Liker tell the story of a young manager, Denise, learning to coach her team the Toyota Kata way. By practicing and coaching scientific thinking skills, we believe that people can outperform the expected and any challenge can be overcome. Join us for this webinar and get a taste of how to become a better coach or help the managers you work with.   About Tilo Schwarz Tilo supports organizations and managers in successfully leading change and empowering their teams for improvement, adaptiveness, and superior results. He was a plant manager at a renowned German power-tool manufacturer, where he and his management team started practicing Toyota Kata as part of Mike Rother's groundbreaking research in 2006. By doing so, Tilo and his team established continuous improvement as a daily working routine throughout all processes and areas of the plant. That led to […]

These days it is common for companies to want their managers to be coaches instead to autocrats.  They want them to engage and develop their people.  But how?  Telling someone how you want them to change their behavior is a losing proposition.  Dr. Liker talks about his new book with Tilo Schwarz, “Giving Wings to Her Team,” a business novel about the process of learning to coach the Toyota Kata Way.  Through deliberate practice of kata, small practice routines, Denise learns to coach her team in scientific thinking to achieve breakthrough goals.   About Jeff Liker Jeffrey K. Liker is Professor Emeritus, Industrial and Operations Engineering at The University of Michigan and President of Liker Lean Advisors, LLC. He is author of the best-selling book, The Toyota Way, Second Edition, and has coauthored nine other books about Toyota including The Toyota Way to Service Excellence, and The Toyota Way to Lean Leadership.  His graphic novel with Eduardo Lander and Tom Root tells the story of lean transformation at a mail-order company:  Lean in a High-Variability Business.  His articles and books have won thirteen Shingo Prizes for Research Excellence. He was inducted into the Association of Manufacturing Excellence Hall of Fame […]

Respect Every Individual has become an increasingly important guide for organizations on the journey to cultural transformation and enterprise excellence. Join Gwendolyn Galsworth, leading visual workplace/visual management expert as she describes three core types of respect. The first two are routine, expected, and commonplace. The third is exceptional, but largely dormant unless cultivated by design; it is also the most powerful. Learn about the Seven Respect-Building Behaviors that Dr. Galsworth developed to help operators and managers alike transform their companies by transforming themselves—beginning in the training room.   About Gwendolyn Galsworth Gwendolyn Galsworth, Ph.D., is president/founder of Visual Thinking Inc. & Visual Thinking Europe, a global training and consulting firm that serves five continents. Across more than 30 years of hands-on implementations, Dr. Galsworth has created and codified the knowledge and know-how that now define workplace visuality and visual management. As a recognized visual workplace expert, she leads visual conversions around the world, is a Shingo Faculty Fellow and author of seven books, two of which are Shingo Prize winners. Visit www.visualworkplace.com for over 100 free podcasts and articles.