Lean Practitioner

The Lean Practitioner certification is a professional credential that validates an individual’s expertise in the principles, methodologies, and tools of Lean Thinking. It signifies an individual’s ability to lead process improvement initiatives, drive organizational change, and deliver measurable results.

The British Quality Foundation ‘BQF’ Academy offers a range of certificated pathways for those wanting to recognise the talents and achievements of both individuals and teams involved in improvement, transformation or simply a journey towards excellence.

The training and certification assessments are carried out by using only the best training providers and the BQF stamp of approval is a guarantee of quality.

Certification Process

Training: Complete the training programme.
Examination: Pass an online ‘open book’ test – 20 questions and an 80% pass mark.
CI/Lean project: Demonstrate participation and leading in CI/Lean thinking activity.

Principles and Concepts

- The importance of Customers (and Suppliers), including:
  - Critical to Quality Customer Requirements (CTQs)
  - Customer Value
- How the work gets done and how well, including:
  - Understanding how the processes flow
  - Process mapping
  - Data gathering
  - Standard operating procedures
- Identifying problems and delays in the process flow, including:
  - Value-Add and Non-Value-Add activity
  - Waste from the customer’s perspective
  - The 7 Wastes
- Understanding the importance of team working, including:
  - The team roles required to deliver a Lean environment
  - Communication
  - Team briefings
  - The importance of Visual Management
- Participating in improvement activity, using a systematic method, including:
  - PDCA (Plan, Do, Check, and Act)
- Able to participate in the use of a range of Lean Thinking tools and techniques

Lean Project / Storyboard

Candidates need 1 project demonstrating their practical application of Lean Thinking concepts, tools and techniques.

Demonstrate the use of at least 2 Lean Thinking tools and techniques.
Demonstrate the successful introduction/implementation of lean basics
Demonstrate implementation of an improvement using PDCA

Lean Thinking Tools and Techniques

5 Whys
5S
7 Waste Analysis
Brainstorming
Control Charts
CTQs
Data Capture and Analysis
Daily Stat Sheet
Daily Huddle / Team Huddle
Data Visualisation
Error Proofing – Poka Yoke
Fishbone, Cause and Effect
Pareto
Problem and Goal Statements
Problem Solving
Process Mapping
Red tag
Root Cause Analysis
Solution Prioritisation Techniques
Spaghetti Diagrams
Standard Work (Standard Operating Procedures)
Visual Management
Waste Walks