Blog

Operations management influences every aspect of running a business, from producing goods or services to tracking efficiency and contributing to the bottom line. It drives efficient workforces, processes, quality, safety and supply chains, enabling you to maximise profitability and stay competitive. We'll discuss setting up workplace management, cascading strategies to... read more →

Accountability is a pivotal factor and a fundamental building block of high-performing cultures. Embracing accountability within teams not only accelerates progress but ensures clarity, drives ownership, and fosters an environment where everyone is aligned towards achieving collective goals. The role of leaders in embodying and fostering accountability cann’t be overstated;... read more →

To help your team achieve the expectations that the organisation and you have of them, it is important that they have the required knowledge and skills to perform. Training and development are important, but there’s a tremendous effectiveness gap in most skills training. Training employees to do their jobs is... read more →

Change has become a very natural word more than ever before. In today’s current situation it’s not about accepting change anymore it’s how to navigate through it and failing fast and learning from it. You can classify change into 2 types, planned change and unplanned change. The main difference between... read more →

Workplace culture is a powerful source of impact and productivity.  According to Mckinsey, a strong workplace culture can increase business performance by 30-200%.  Below, I outline how businesses and business leaders can design a performance promoting culture. The workplace culture is not static.  It changes in response to external and... read more →

“The secret of success is constancy to purpose.” - Benjamin Disraeli Purpose: Why are we here? Values: What’s most important to us? People today are more in tune with what companies they work at stand for. Leaders need to make every effort to take people on a meaningful journey. Purpose is... read more →

“Coaching is unlocking a person’s potential to maximise their own performance. It is helping them to learn rather then teaching them” Timothy Gallwey Coaching is becoming an essential skill leaders need to be able to unleash people performance potential. This approach helps individuals to explore and find their own answers... read more →

In today’s world a lot of people do not take the time to complain about problems and service issues to companies, they switch companies to find the value they are seeking somewhere else. This switching puts a huge pressure on companies to change to the better to fulfil customer demands... read more →