Quality is crucial in today's competitive business environment as it directly impacts customer satisfaction, brand reputation, and overall success. High-quality products and services not only meet customer expectations but also foster trust, loyalty, and repeat business. Quality is a key differentiator that can provide a competitive advantage and drive long-term... read more →
Operations management influences every aspect of running a business, from producing goods or services to tracking efficiency and contributing to the bottom line. It drives efficient workforces, processes, quality, safety and supply chains, enabling you to maximise profitability and stay competitive. We'll discuss setting up workplace management, cascading strategies to... read more →
Accountability is a pivotal factor and a fundamental building block of high-performing cultures. Embracing accountability within teams not only accelerates progress but ensures clarity, drives ownership, and fosters an environment where everyone is aligned towards achieving collective goals. The role of leaders in embodying and fostering accountability cann’t be overstated;... read more →
In today's fast-paced business environment, efficiency and consistency are key factors for success. The concept of standard work plays a vital role in achieving these goals. Standard work can be defined as a comprehensive documentation of the most efficient method currently known for producing a specific product or delivering a... read more →
Visualisation is a powerful tool that can help organisations and individuals achieve success in various aspects of planning, communication, problem-solving, and performance improvement. In the workplace, visualisation can be a game-changer. When employees are encouraged to visualise their tasks and projects, they develop a clear understanding of what needs to... read more →
To help your team achieve the expectations that the organisation and you have of them, it is important that they have the required knowledge and skills to perform. Training and development are important, but there’s a tremendous effectiveness gap in most skills training. Training employees to do their jobs is... read more →
Change has become a very natural word more than ever before. In today’s current situation it’s not about accepting change anymore it’s how to navigate through it and failing fast and learning from it. You can classify change into 2 types, planned change and unplanned change. The main difference between... read more →
Workplace culture is a powerful source of impact and productivity. According to Mckinsey, a strong workplace culture can increase business performance by 30-200%. Below, I outline how businesses and business leaders can design a performance promoting culture. The workplace culture is not static. It changes in response to external and... read more →
“The secret of success is constancy to purpose.” - Benjamin Disraeli Purpose: Why are we here? Values: What’s most important to us? People today are more in tune with what companies they work at stand for. Leaders need to make every effort to take people on a meaningful journey. Purpose is... read more →
“Coaching is unlocking a person’s potential to maximise their own performance. It is helping them to learn rather then teaching them” Timothy Gallwey Coaching is becoming an essential skill leaders need to be able to unleash people performance potential. This approach helps individuals to explore and find their own answers... read more →