Change Management – Change and How to Deal With It

In today’s increased competition and technological advancements businesses need to be able to change the way they provide their services in accordance with their customers’ demands. The workshop will introduce you to change management and how it can be used to guide individuals, groups and organisations to a new desired future state.

In this 1 day workshop, you will learn how to manage and cope with change and how to help those around you, too. The workshop will provide you with some theoretical foundation to understand organisational change and the practical skills to facilitate the development and implementation of change successfully.

Objectives

  • Understand the human side of change and know how to help people deal more effectively with change.
  • Understand resistance to change and how to deal with that effectively.
  • Identify strategies for helping change be accepted and implemented in the workplace.
  • Develop skills that help employees cope throughout periods of change.
  • Discuss the importance of communication, trust and culture in the change management process.
  • Identify strengths, resources and skills that result in successful change.

Benefits

  • Develop skills to help employees cope better through change
  • Better guide your team through change
  • Pick and use the right tool for the right task
  • Raise awareness of critical success factors of organisational change
  • Learn tools, templates and instruments that will help you manage & facilitate the change

Programme Content

  • What is Change?
  • Types of organisational change
  • Organisational change: revolutionary vs. evolutionary
  • Factors impeding organisational change
  • The change cycle
  • Emotional Cycle of Change
  • Four Room Apartment Model
  • Experience Change Model
  • Communicating Effectively: Preparation and delivery
  • Managing People during change (anger, resistance, stress)

Who should attend?

  • Managers and leaders who currently are / or soon will be dealing with significant organisation change
  • Change leaders
  • Project managers
  • Organisational development professionals
  • Change agents, Continuous improvement specialists

This course is recognised by the Institute of Leadership and Management (ILM)