Business Performance Measurement systems have grown in use and popularity over the past twenty years. Performance measurement has been used to help balance profit and growth, balance short term results against long-term capabilities and growth opportunities, balance opportunities and attention, balance the motives of human behaviour.
This 2 day masterclass provides essential guidance and allows participants to practice developing meaningful strategic and operational performance measures systems. Learn the “what” and “how” of creating the appropriate metric for your process through lecture, discussion, practice and case studies. Finish your two days with learning how to review, report and act upon these metrics.