It has become popular to promote visual management (VM) as the “the answer to everything visual.” But it is a mistake to use VM and the visual workplace as the same thing. They are not. Learn the difference—and why KPIs and electronic dashboards are powerless to improve performance yet still vital to your company’s stability and growth.
About Gwendolyn Galsworth
Gwendolyn Galsworth, Ph.D., is president/founder of Visual Thinking Inc., a training and consulting firm. Across 30 years of hands-on implementations, Dr. Galsworth has created and codified the knowledge and know-how that now define workplace visuality and visual management. As a recognized visual workplace expert, Gwendolyn leads visual conversions around the world, is a Shingo Faculty Fellow and author of seven books, two of which are Shingo Prize winners.