How to Make Improvement Continuous with the Daily Management System

Lean is best understood as a management system that does not work effectively if some parts of the system are missing. In this webinar the key practices of a Daily Management System are introduced and using Double-loop PDCA it will be explained how they work together to deliver sustainable improved performance.


About Anton Grutter

Anton is a Lean Executive Coach. He has helped organisations to implement and institutionalise operational performance improvement in industry, commerce and in the justice and healthcare systems in South Africa for over 20 years.

He has taught operations management at South African universities since 1993. Recently he has taught at the Graduate School of Business at the University of Cape Town and as a visiting professor on the MBA programme at Shanghai University. His PhD research was on the effective implementation of shop-floor improvement teams. He has also written a textbook “Introduction to Operations Management” published by Heinemann in 2010.