During the webinar, participants will learn:

1. Why Lean isn’t just a way to solve problems that have already occurred (Necessity is the mother of invention) but the way to create new and better products, services and ways to work (Invention is the mother of necessity)
2. Why Lean is ‘kind’ and ‘kindness’ is necessary for creativity
3. How coaching helps creativity, kindness and service excellence to grow and flourish

About Karyn Ross

Karyn is on a mission to Help People Improve the World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach and lean practitioner, Karyn travels the globe teaching people how to combine creativity, lean and kindness to make a better world. As well as being the owner of KRC (Karyn Ross Consulting), Karyn is the Founder and President of the Love and Kindness Project Foundation, a registered public charity fostering projects that spread love and kindness in the world, and Founding Mother of Women in Lean – Our Table.

Karyn has published five books: How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, the Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations, I’ll Keep You Posted: 102 of My Reflections to Help You Start – and Deepen – Your Own Active Reflection Process, Think Kindly – Speak Kindly – Act Kindly: 366 Easy and Free Ideas You Can Use to Create a Kinder World…Starting Today, and Big Karma and Little Kosmo Help Each Other. Proceeds from all book go directly to The Love and Kindness Project Foundation.

When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness and/or lean.