Have you ever underestimated your influence on others? Do you fail to recognize the impact you have on people, their work, and their ability to solve problems and thrive? People-centric skills are critical to Operational Excellence, and we can always do better.

Whether you hold a formal leadership position or not, you have the power to affect those around you. However, the way you think, speak, and act may not always bring out the best in yourself or those you interact with. This can lead to missed opportunities, strained relationships, and less than ideal organizational outcomes.

This webinar, based on her new book, “Picture Yourself a Leader”, Elisabeth Swan will demonstrate what gets in the way, and how to hone your skills so you can operate with better success.

About Elisabeth Swan

Elisabeth has consulted in the business process performance industry for over 30 years. Her experience spans from helping local non-profits expand their reach to guiding Fortune 100 companies through Lean Transformations. She has trained and mentored thousands of people in improvement projects generating millions in savings. She has deep experience coaching problem solvers and facilitating leadership retreats, strategic planning sessions, process walks, and kaizen events.

Elisabeth is the co-designer and lead Instructor for the Lean Six Sigma Leadership Course at University of California, San Diego (UCSD) as well as the instructor and coach for the Lean Six Sigma Green Belt at UC San Diego Health. She also designs and runs Lean Six Sigma courses at UC Davis, and the University of Denver.

She is a co-founder of Just-in-Time Café, and co-host of the Just-in-Time Café podcast. Her latest book is, Picture Yourself a Leader: Illustrated Micro-Lessons in Navigating Change, and she also co-wrote the Problem Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey.

Elisabeth is a former cast member of ImprovBoston and holds a BA in English from Barnard College and Columbia University.