What are the key lessons to be learned from leading Healthcare transformation?

Healthcare is an industry that is steeped in traditional ways of doing business; transforming such a business to enable it to be more agile and focused requires attention to key building blocks if any hope of success is to be achieved. The proven keys to success: engaging the senior leadership and building their understanding and capability to be the ‘leaders as teachers’ in order to shape a new culture anchored in respect for people, and using systems thinking to understand the healthcare journey and value from a patient’s point of view.  In this session, you will be guided through the stories and steps of success by those who have proven accomplishment in this field in a real-world setting.

About Debbie Sears Barnard 

Debbie Sears Barnard currently holds the position of Consultant, Joint Commission International and Transformation & Mindset, DPA Executive Coaching. Her passion for healthcare improvement has led her to collaborate with healthcare leaders, including clinicians and other providers from the bedside to the boardroom. Debbie has worked in and supported healthcare organizations internationally including, the North and South America, Europe, Asia and the Middle East.

Her experience includes:

  • Over three decades in healthcare in a variety of practice settings including acute care, home health, hospice, and an academic setting; and in organizations of varying degrees of complexity.
  • Expertise in lean systems thinking & strategy deployment, executive leadership development, quality and organization improvement, and organizational development & learning.
  • Former Ontario Hospital Association faculty for the Effective Governance for Quality & Patient Safety program.

She is a designated Certified Professional in Healthcare Quality (CPHQ), Canadian EXTRA Fellow and holds a Certificate in Advance Nursing Education (Hons), a Bachelor of Arts in Applied Behavioral Sciences, and a Master of Science in Human Resource Management and Development.

About Andre DeMerchant

For over 15 years Andre DeMerchant has been a noteworthy leader in healthcare improvement through his organization DeMerchant Healthcare Solutions Inc. You may also know him from his transformational improvement work in manufacturing, agriculture, aerospace and the textile industry as well as his occasional appearances as a keynote speaker at industry conferences.

From a base of knowledge developed from 16 years as a leader in the Toyota system, Andre has travelled to several countries in Europe and Central America while supporting sustainable client site improvement and Executive team learning and growth.

When not staying busy mentoring members of Executive teams, Andre can be found working with his horses at home in Cambridge, Ontario, Canada.

About Paul St George

Paul St George has over 30 years of senior financial roles within large complex Healthcare, Higher Education and Research industries. He holds a Master of Business Administration from Laurentian University and a CPA, CGA accounting designation. Mr. St George has also completed various leadership courses, including a certificate in Business Leadership for Finance Executives from the University of Toronto.

Paul held a senior VP role in a lean healthcare organization to develop the necessary mental models and passion for problem-solving and mentoring leaders. Today, Paul continues in a Senior finance role as the Associate Vice President Financial Resources at the University of Ottawa, where he manages various financial aspects and is also overseeing a multi-million-dollar modernization project.